Customers are still king!


“To give real service, you must add something which cannot be bought or measured with money, and that is sincerity, kindness and integrity” - Douglas Adams.

If there is one thing that we have learned as leaders in our industry, is that stellar customer service never goes out of style.  It’s not a trend, or a once-off interaction. It’s an on-going commitment. An eternal promise that cannot be shaken, altered or compromised. That’s why we strive to ensure that every interaction is positive, and every encounter - an absolute pleasure!

Over the past 17 years, excellent service has become the DNA of our business. The very heartbeat of our organisation. Our motto "Service, Quality & Value with a Distinct Difference" - has been instilled within our employees over the years, it doesn’t happen by accident - it happens on purpose. We believe that going the extra mile every day, makes a distinct difference in the lives of our consumers and reinforces our reputation as the one company that always delivers exclusive service… with a smile.

 

We are continuously finding new ways to exceed our client’s expectations by delivering luxury, quality Italian furniture that is not only practical and affordable but comes with the kind of customer commitment that makes the process of sourcing and delivering effortless and easy.

Working with leading South African architects and designers, retailers and restaurant chains, SW Contracts has, over the years, evolved into a R25 million per annum turnover business and under Sean William’s vision and management, the business now features as a leader in the industry. We believe it is due to our unwavering dedication to each and every consumer that we are able to blaze new trails, constantly deliver new innovative collections and ultimately lead the way as pioneers in our field.